FAQ: Clean Factory Watches

What is the first thing I need to do after receiving my watch?

Once you receive your handout, please send it to us. During the shipping process, there may be some minor wear, typically around 20–30 cycles, mostly at the top of the hand chart. If you’re familiar with adjusting the hand manually, you’ll need to recalibrate it regularly. You’ll notice a single crown, which operates in a reverse clock motion—follow this motion until the crown opens. Then, proceed with the steps outlined above for the next 20–30 cycles. Once completed, you can immediately adjust the internal movement crown and then manually set the hand position. Start your manual calibration process, and your setup will be ready to respond as expected.

How do I set the time?

To set up your automatic billing time, first adjust it to your preferred schedule. Then, pull out the crown slightly using your finger. Set the correct time by aligning it with a reference point, ensuring the functional table matches the valid schedule. Begin by adjusting the date, followed by the time. Once the clock is reversed to the desired time, proceed by moving the hands forward to set the correct time. After adjusting to the accurate time, the machine will resume its operation accordingly.

Why does my automatic replica watch sometimes stop moving?

1.When you first get your automatic watch, make sure to wind it 20–30 times before wearing it.

2.If worn daily, the watch will automatically wind itself through your movements, such as walking and exercising, to keep it powered.

3.If the watch is not worn for over two days, it will need to be manually wound 20–30 times to reset. Once worn again, it will automatically wind itself.

4.If these methods do not resolve the issue, it may indicate a problem with the watch’s automatic winding system or other components. In such cases, your watch will require repair. Rest assured, we offer warranty service to address any issues.

I have ordered and received a copy of my watch. It’s great, but I changed my mind. Can I exchange it?

Certainly. Please review our exchange process and reach out to us before initiating an exchange.

What is the watch warranty that you can provide?

We provide an 18-month warranty on all watches purchased from our website. Please note that this warranty does not cover the cost of replacement accessories. Any replacement parts will be charged at current rates, and customers are responsible for the round-trip shipping costs. There are no additional charges for warranty or out-of-warranty services.

I received the watch, and it is not suitable to wear. I need to adjust the size of the strap.

1.If your watch has a steel bracelet, you can adjust the size yourself using a screwdriver. If you need assistance or have any questions, feel free to reach out to us.

2.If your watch features a strap, we will discuss your wrist size with you before purchase to ensure you receive the correct strap size. If, upon receiving your order, you find the strap is still not the right fit, you may need to reorder a different size from us or opt for a return or exchange.

3.If your watch has a belt-style strap with holes, you can easily adjust the size on your own.

4.Alternatively, you can visit a local watch repair service to have the size adjusted for you.

5.If you have any questions, please feel free to reach out to us. We are here to assist you with utmost dedication. Please be aware that returns and exchanges cannot be processed if the strap has been removed or adjusted. Thank you for your understanding.

Is the watch bought from your website easy to break down?

No, each watch undergoes rigorous quality checks before shipping, including a 12–24 hour movement test to ensure a top-notch experience for every customer. Our replicas are crafted to be as close as possible to the originals, with the case and movement being 80–90% similar, and some components even being interchangeable with the genuine pieces. All watches on our website are designed to function reliably for 2-3 years, and we offer maintenance services as well.

Why are some websites cheaper than yours?

The price reflects the quality and service of the watch; essentially, you get what you pay for. While we do offer more affordable options, these often suffer from inaccuracies such as incorrect movements, dials, cases, and shorter lifespans. At CH Replica Watch Shop, we focus on providing the highest quality replicas to ensure an authentic experience for watch enthusiasts. We are committed to building lasting relationships and earning the trust of each customer through our dedication to excellence.